AI receptionist for a dental practice in Berlin.
Replies in seconds, books 24/7. Built for the fictional "Zahnarztpraxis Dr. Weber" to show exactly how it works.
31 seconds, with sound. German subtitles.
From "Ich möchte einen Termin" to booked. In about a minute.
At 10 p.m. on a Sunday, if the patient wants.
Problem
Small practices miss calls and messages all day. Patients who write in the evening or in English wait until the next day, or book somewhere else. The front desk answers the same questions for hours.
Solution
A chat assistant that answers FAQs in German and English, checks real free times in Google Calendar, books after the patient confirms and sends pain, cancellations and cost questions to the team as a callback.
Result
Patients get an answer and an appointment in about a minute, any time. The team only handles the cases that need a human. (Demo with a fictional practice, no real patient data.)
Hard rules, not just prompts.
- Stack
- n8n (self-hosted, Germany), Google Gemini, Google Calendar API, JavaScript rule engine
- Rules
- Opening hours, lunch break, holidays, at least 2 hours ahead, max 8 weeks ahead, no double booking
- Safety
- Message limits, demo data deleted after 48 hours